Terms of Service

By accessing or using the OneThing platform ("Service"), operated by Makra Inc. ("Company", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

OneThing is a real estate CRM and IDX website platform that provides lead management, contact management, deal pipeline tracking, email and calendar integration, and related tools for real estate professionals.

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must be at least 18 years old to use the Service. By registering, you represent that you meet this requirement.

Access to the Service requires a paid subscription. Fees are billed in advance on a monthly or annual basis. All fees are in Canadian dollars (CAD) unless otherwise stated.

Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date. You may cancel at any time through Settings → Billing. No refunds are provided for partial billing periods.

We reserve the right to change pricing with 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.

You agree not to:

• Use the Service to send unsolicited bulk email (spam)
• Use the Service for any unlawful purpose or in violation of any regulations
• Attempt to gain unauthorized access to any part of the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Resell or sublicense access to the Service without written permission
• Upload malicious code, viruses, or any content that may harm the Service or other users

You retain ownership of all data you input into the Service. We do not claim any intellectual property rights over your CRM data, contacts, or files.

You grant us a limited license to store, process, and transmit your data solely to provide the Service to you. See our Privacy Policy for details on how we handle your data.

You are responsible for ensuring you have the legal right to store and process the personal data of your contacts within the Service (e.g., compliance with PIPEDA, CASL, or applicable privacy laws).

OneThing integrates with third-party services including Google (Gmail, Calendar, Meet), Microsoft (Outlook, Calendar), Zoom (Meetings, Zoom Phone), Dialpad, RingCentral, Stripe, Twilio, Resend, and OpenAI. When you connect these integrations, you authorize us to access the specific data described in our Privacy Policy and the scopes listed on the consent screen, strictly for the purpose of providing the Service features you have enabled.

You may revoke any integration at any time through the provider's account settings or through OneThing Settings. Revocation deletes OneThing's stored tokens for that integration immediately.

Third-party services are governed by their own terms and privacy policies. OneThing is not responsible for the availability, behavior, or policies of third-party services.

We aim for 99.9% uptime but do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance with advance notice. We are not liable for losses resulting from service interruptions beyond our reasonable control.

The OneThing platform, including its design, code, trademarks, and content (excluding your data), is owned by Makra Inc. and protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or branding without written permission.

We may suspend or terminate your account if you violate these Terms, fail to pay fees, or engage in conduct that we reasonably believe harms the Service or other users. Upon termination, your right to access the Service ceases immediately.

You may export your data before termination. We will retain your data for 60 days after termination to allow for recovery requests, after which it will be permanently deleted.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including fitness for a particular purpose or non-infringement. We do not warrant that the Service will be error-free or that any errors will be corrected.

To the maximum extent permitted by law, Makra Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, even if advised of the possibility of such damages. Our total liability to you shall not exceed the fees paid by you in the three months preceding the claim.

These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario.

We may update these Terms from time to time. We will notify you of material changes by email or platform notice at least 14 days before the change takes effect. Continued use after that date constitutes acceptance.

Makra Inc.
Ontario, Canada
Email: hello@1thing.ca