Call forwarding
1THING connects inbound calls to your Assistant through call forwarding. Your carrier may include forwarding in your plan, offer it as a small monthly add-on, or bill it by the minute.
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A small cost to eliminate hours of call admin
For many agents, the right carrier plan or add-on keeps forwarding around $0–$10 per month. That lets 1THING connect eligible inbound calls to the Assistant so the call can become notes, follow-up, and an up-to-date contact record.
Provider rates and plan inclusions can change. Confirm the current cost with your mobile provider before enabling forwarding.