How it works
You take the call.
1THING handles what comes after.
Keep talking, driving, showing homes, or moving to the next thing. After the call, 1THING prepares the contact, notes, activities, related people, recording and transcription for you to review.
A call arrives from (437) 227-2186 over an iPhone home screen and is answered, and the Assistant joins it: Sarah Kent says her husband Mark is house hunting with her, their budget is 1.3 million with a basement, asks to meet Sunday at 4pm, and gives her email. After the call, Assistant Insights shows Sarah as a new contact with her number and email, notes for the budget and the basement, two activities, Mark as her spouse, the recording and the transcription. Each is saved to the CRM with one tap on Add.
01
Take the call.
Answer calls from your clients and leads as you normally would. You don't need to change your phone number or do anything differently.
1THING works in the background while you have the conversation.
An incoming call from (437) 227-2186, an unknown number, arrives over an iPhone home screen and is answered. The Assistant listens and transcribes: Sarah says her budget is 1.3 million, the home must have a basement, and asks to meet Sunday at 4pm. The agent answers that they are driving and will look on the MLS for those properties in 30 minutes. After the call, Assistant Insights shows Sarah as a new contact with her source, notes for the budget and the basement, two activities — meet Sunday to look at showings, and look into MLS properties — and a drafted follow-up email. Each one is accepted with a single tap, and nothing is typed.
02
Assistant Insights are ready.
Right after the call, 1THING extracts the important details from your conversation and prepares:
- A new contact
- Notes from the conversation
- Activities and follow-ups
- Related people, such as a spouse or partner
- The call recording
- A full transcription
Assistant Insights after a call with Sarah Kent: Sarah as a new contact with her number and email, notes for a 1.3 million budget and a required basement, two activities, Mark as her spouse, the recording and the transcription. Each is saved to the CRM with one tap on Add.
03
Review, add, move on.
Check what 1THING prepared, make any changes, and add it to your CRM.
Then get back to what you were doing.
An agent is on the 1THING Contacts page and clicks John Miller. His record opens: panel 1 shows his name, mobile number (416) 555-0134, email john.miller@gmail.com, closing date, job title and address. In panel 3 they open Notes, write that he is pre-approved to $850K and wants three bedrooms near a good school, and save it. On Activity they add “Follow-up call with John” and save it. On Email they write “Three homes for Saturday” to John and send it. Calls shows his two past calls, each with an AI summary. On Files they drag in “Leaside shortlist.pdf”, and it uploads. Each one lands in the record's All History.
The difference is what happens after you hang up.
Without 1THING
- 1Remember the details
- 2Find the CRM
- 3Create the contact
- 4Type the notes
- 5Set the follow-up
With 1THING
- 1Review what was prepared
- 2Add it
- 3Move on
Your next call can write itself up.
Less admin. More conversations. More time for what matters.